Facebook and Marketing - BC & Associates Marketing

Facebook and Marketing for Small Businesses

Harnessing the power of social media is essential for any successful marketing strategy. And when it comes to social media giants, Facebook reigns supreme. Facebook was founded in 2004 and allows users to connect, share content, and engage with friends and family through posts, photos, videos, and more. Facebook is a social media platform that generates the majority of its revenue from advertising. Let’s dive deep into the world of Facebook marketing!

Facebook is one of the largest social media platforms globally. According to the latest data released by Meta, the number of Facebook users is 3.02 billion as of the first quarter of 2023. Facebook’s user base is diverse, with approximately 70% residing outside the United States and Canada. The platform is particularly popular among adults, with 29.9% of users aged between 25 and 34. 24.5% of Facebook users are aged 45 and older.

Facebook Demographics

Facebook Marketing

Facebook has also become a powerful marketing tool for businesses. Its user base and advanced targeting capabilities provide a wide reach. It’s a great place to keep customers informed and develop brand identity. Facebook offers the most comprehensive range of tools to implement your social media plan effectively.

Facebook is Ideal for

  • Increasing profits
  • Boosting website traffic
  • Assisting customers
  • Cultivating brand recognition
  • Generating leads

Strengths: Detailed business profiles, effective customer service management, easy sharing of texts, images, and videos, possesses similar functionalities to other platforms such as stories.

Weaknesses: Facing competition from large personal accounts, time commitments to keep up with customer and spam, and challenging for small businesses to have visibility of their advertisements. Organic reach on Facebook is from 1.52% to 2.58%, which means roughly 39 in every 1,500 fans see your page’s non-promoted content. You may need a strong ad strategy to increase your reach and engagement.

Top 10 ways to make the tool work for you

  1. Create & Optimize Business Facebook Page
    Establish a dedicated page for your small business. Fill out all essential details, such as business name, description, contact information, and website link. Use a profile and cover photo that reflects your brand.
  2. Create a Content Strategy
    A content strategy should answer “What will you post?” And “When will you post?”
    Plan your posts to maintain a consistent posting schedule. Have a “Quality Content First” mindset and engage with educational, entertaining, and behind-the-scenes posts. For example, a fitness studio could share workout tips, success stories, and sneak peeks into classes. If you plan to post daily, remember that Facebook and other social media platforms have different optimal times to post. Posting at optimal times on Facebook can help increase your content’s visibility and engagement. Still, it’s important to note that the “optimal” times can vary depending on your target audience, industry, and geographic location.
  3. Share External Links
    With Facebook, you can share external sources. Once you add a link on “create a post,” Facebook will pull in an image, title, and meta description from the website you intend to share. This is great for directing customers to your website.
  4. Customer Engagement
    Engaging with your customers on Facebook is vital for building relationships, trust, and brand loyalty. Responding promptly to comments, messages, and reviews shows that you value their feedback and care about their experience. Tips: Respond promptly, show appreciation, address concerns, and encourage customers to share photos, reviews, and stories.
  5. Automation
    Use tools like Facebook Business Suite to schedule posts and automate message responses. This ensures consistent engagement even when you’re not online. While automation can save time, it’s important to maintain a personalized touch. Avoid making your automated posts sound too robotic or generic. Tailor the content to your specific audience and maintain your brand’s voice.
  6. Facebook Live
    Leverage the power of live video to connect with your audience in real-time. Host Q&A sessions, product demonstrations, or behind-the-scenes tours. Check our complete Facebook Live Guide to master Facebook Live for your small business.

    Facebook Live APOE
    Check how A Piece Of Ewe, one of our clients, uses this amazing tool!
  7. Facebook Groups
    Moreover, you can join or create relevant groups related to your industry or niche. Participate in discussions, answer questions, and provide valuable insights. Also, avoid overly promotional content; instead, focus on building trust and credibility within the community.
  8. Facebook Ads
    Utilize Facebook’s robust advertising platform to target specific demographics, interests, and behaviors. Facebook offers two choices of editors: Ad Manager, which is a great choice for most companies, and Power Editor, which was created for large companies. An easy way to create an ad is by boosting, taking a regular post, and turning it into an ad. Create visually appealing ad campaigns with clear calls to action. For instance, a local bakery could run an ad showcasing its new pastry collection and offering a discount for online orders. Facebook Ad Manager also allows you to measure Ad results. The metrics to pay attention to are Actions, Cost per action (How much each action costs and compare it to your different ads with the ad set), and Frequency (How often your ad was seen).
  9. Free Page Promoting Options
    Besides the Facebook Ads feature, you can easily promote your business’s Facebook page for free to expand your reach and get more customers from Facebook. Utilize your network by inviting friends to like your page. Encourage satisfied customers to leave positive reviews and share their experiences. Offer something consumers want, you can do it in the form of a contest or giveaways.

    TPB Giveaway
    The Pet Beastro engages their audience through Giveaways on Facebook
  10. Tracking and Measuring: Facebook Analytics
    Furthermore, you should monitor the performance of your page, posts, and ads using Facebook’s built-in analytics. Track metrics like reach, engagement, click-through rates, and conversion rates. Adjust your strategies based on the insights to optimize your marketing efforts. Remember that tracking is how you will know if your Facebook Goals are being achieved.

Sources

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

This site uses cookies to offer you a better browsing experience. By browsing this website, you agree to our use of cookies.